Case Study – Creating an Operation Manual

About the project

We were contacted by a Taiwanese based manufacturing company, to create an Operation Manual for the PVD (Physical Vapor Deposition) Coating machine. The machine uses the Physical Vapor Deposition technique to transfer materials at an atomic level, based on the principles of magnetron sputtering, reactive sputtering,  using the fully automated coating process.

Methodology

Although we were not able to visit the site, we were provided with the 3D and 2D designs to visualize the product. The best thing about this project was that we had a dedicated person on skype to share the product knowledge and liaise with Chinese Engineers at the site.

The document went through several rounds of iterations until it was satisfactory. The entire manual took about one and a half month to deliver. They also needed translation from English to the Italian language. That took another one week to complete.

The entire documentation was done remotely without visiting the customer site.

To explore creating a manual for your product, contact us via email info@ThomasEcafe.com or call +65-82086393.

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